Using all journey companies provided by TopMoroccoTravel are topic to our phrases of enterprise set out under, They type the premise on which bookings are accepted by us, we encourage you to learn them fastidiously. You probably have hassle accessing them or understanding them, please contact us earlier than making your reserving. These phrases and circumstances shall not be amended or waived besides by written settlement between you and TopMoroccoTravel.
Cancellation by TopMoroccoTravel
At occasions, as a result of low participation for a Morocco tour bundle or when the association can’t be confirmed, the Firm might select to cancel all the tour previous to its graduation. TopMoroccoTravel shall notify you of the cancellation at the least fifteen (15) days upfront excluding departure date. The Firm might, if it so chooses, suggest various excursions ideally to the identical vacation spot or different excursions to you, based mostly on the tour fare of that interval. Must you resolve to not settle for the alternate options; all refunds will likely be paid to you inside two weeks to a month. Nonetheless, in the course of the peak interval, refunds might take around six weeks to be paid.
We strongly advise that every one passenger take out complete journey insurance coverage to cowl themselves in opposition to, amongst different issues, loss or harm to baggage and possessions (together with cash), the price of your cancelling the reserving, the price of medical and different therapy and help within the occasion of sickness or accident. Some airways might not let you journey if proof of insurance coverage can’t be offered. We will present applicable cowl. We settle for no legal responsibility in any way arising out of your failure to acquire enough insurance coverage cowl. Whether or not we issued your coverage or not, please test it rigorously to make sure that all the small print are right and that everyone related info has been offered by you (ex.pre-existing medical situations). Failure to reveal related info will have an effect on your insurance coverage cowl.
Health & Conduct
All Purchasers are anticipated to fulfil themselves previous to reserving that they’re matched and capable of full the itinerary of their chosen tour as described in our website. Any Purchasers with pre-existing medical situations or sickness should declare the true nature of such situations on the time of reserving and make preparations for the availability of any medicine or different remedy which can be required in the course of the tour. Such a Consumer is required to supply a medical assertion from a Basic Practitioner to verify they’re matched to journey. Failure to make such disclosure will represent a breach of those reserving situations and relieve TopMoroccoTravel from any obligations and legal responsibility.
Vacationers are answerable for choosing a visit acceptable to their talents, speaking any particular must the luxurious Morocco journey Company TopMoroccoTravel previous to a graduation of the journey, and for being in an adequate good well being to undertake the journey. Except in any other case specified within the itinerary, vacationers are accountable for bringing the suitable clothes and gear for his or her journey. By forwarding the deposit and signed the phrases & situations, the traveller certifies that he/she doesn’t have any bodily or different situation of incapacity that might create a hazard for him/her or different vacationers.
Please be aware that if a visit should be prolonged or an itinerary modified attributable to climate, street situations, lack of transportation, political or civil disputes, medical emergency, or different causes past our management, the related prices together with any non-recoverable prices are usually not included within the journey charges or refunds. In such circumstances, it’s the traveller’s accountability to pay straight for precise additional prices within the area (e.g., meals, transport, lodging).
It’s the traveller’s duty to ensure that all flights coincide with the journey itinerary. TopMoroccoTravel shouldn’t be accountable for any forfeiture that outcomes as a consequence of your incapacity to acquire airline tickets that permit you to take part on a reserved journey, neither is TopMoroccoTravel accountable for any airline penalties or charges ensuing from adjustments or journey cancellation as soon as tickets have been issued.
Booking & Payment methods
Our situations of tour reserving are quite simple and handy, you solely must ship mails to our official electronic mail handle [email protected] After discussing and agreeing with our program and worth, you may instantly e-book any of our companies comparable to excursions, lodges… As quickly as we obtain your reserving, we are going to promptly contact you to verify after which course of it.
1. You are required to transfer firstly 30% of the total tour price in order to confirm your booking.
2. Booking deposits can be paid using a credit card via PayPal, by international wire transfer to our bank, or via Western Union.
3. In 20 days prior to your departure, the remaining amount (70%) will be paid by bank transfer or in cash (Dirhams, USD, Euros or Pounds) right after your arrival in Morocco.
Cancellations & Refunds
Clients can cancel at any time. The cancellation will be effected at the time that TopMoroccoTravel receives a written request from the Client and the following cancellation charges will apply :
– Prior to 6 weeks of departure 10% of the total invoice
– Within 6 weeks until 4 weeks 20% of the total invoice
– Within 4 weeks until 2 weeks 70% of the total invoice
– Within 2 weeks or less no refund is given.
– If any number of the party is prevented from travelling because of death, injury or serious illness of the Client, close relative or friend, redundancy or jury service, it may be possible to transfer the booking to another suitable person or departure date or tour of similar standard and cost provided that written notice is confirmed by TopMoroccoTravel.
– You may transfer to another trip, with different dates and/or itinerary, without penalty by notifying us of your wish to transfer 60 days or more prior to departure. After that time, you are subject to the cancellation fees outlined above.
– If a refund is payable by TopMoroccoTravel to the Client, the refund amount will be calculated according to the conditions set out above and with consideration of evidence of exceptional circumstances. TopMoroccoTravel will not pay fees charged to the Client by the Client’s bank for processing the credited amount.
All refunds will be paid to you within two weeks to a month. However, during the peak period, refunds may take around six weeks to be paid.
– Child under 6 years old sharing room with two (2) adults without extra bed: Free of charge.
– Child 6-under 12 years old sharing room with two (2) adults without extra bed: 50% of package cost.
– Child 6-under 12 years old sharing room with two (2) adults with an extra bed: 75% of package cost.
– Child under 12 years old sharing room with one (1) adult: 90% of package cost.
– Child 12 years old and above 100% of adult cost.
In the event that the accommodation stipulated in the tour itinerary or special accommodation arrangements as requested for are not available, every effort will be made by the Company for alternative accommodations of a similar standard.
– Single Supplement: if you wish to occupy a single room, you are required to pay a single supplement amount.
Tour Fare Exclusions
All travel services reflected exclude airport taxes, airport security tax, airline insurance surcharges, airline fuel surcharges, visa fees, port tax, service fees as specified by the airline or airport authorities, where applicable custom user fees, excess baggage charges, room service, beverage charges, laundry charges, travel insurance, gratuities to drivers/ tour guides/ leaders, tips to hotel porter and all items of personal nature.
You shall ensure that you have a valid international passport with a minimum 6 (six) months’ validity, and you shall obtain the relevant valid visas and health certificates which may be required at the destinations of travel in the tour itinerary.
Any special requests such as special meals, dietary requirements, adjoining rooms, accommodation requirements, etc. shall be communicated to the Company upon making a reservation. Please note, however, that such requests are subject to availability and confirmation by the Company.